Start Date: ASAP
Job Type: Full-time, Permanent
Salary: £25 – £30k, dependent on experience
Please email your CV and covering letter and salary expectation to email@example.com
Founded in 2010, Go Internet is a fast-growing Internet Service provider. From our Isle of Wight office, we deliver telephone and internet products to a mixture of home and business customers on the Island and across the country. We are on a mission to cut the jargon and deliver an excellent customer experience.
We are passionate about exceeding our customers’ expectations by delivering ‘Beyond Super’ service and we are looking for a pro-active individual with a high level of attention to detail to join the team.
Working from our Newport – Isle of Wight office, you will be responsible for the day-to-day tasks required to operate a small but growing ISP including but not limited to:
Configuration of Core and End User devices.
Perform network maintenance and system upgrades.
Respond proactively to network alarms.
Monitor performance to ensure network availability and reliability.
Provision new services and provide tech support to our customers.
Liaising and maintaining a good relationship with our customers and suppliers.
In-depth knowledge of network fundamentals, any experience within an ISP or data center environment.
CCNA level understanding of network fundamentals (valid qualification is not essential, however suitable experience and knowledge is very important).
Excellent written and verbal communication skills with an ability to manage multiple priorities and use own initiative
Must have a genuine interest in technology and a willingness to learn
A friendly and approachable personality – you will be speaking to our customers
A positive “can-do” attitude
Ability to self-motivate, keep up-to-date
Full clean Driving License
Good practical experience of a Linux Server environment, experience with BIND, Radius, Apache, MySQL would be beneficial.
Good practical experience with BGP, OSPF, VLAN, MPLS, L2TP, PPPoE
Hands-on with monitoring tools such as Nagios, Cacti, Zabbix
Experience with wireless networks
Experience with SIP, Hosted VoIP and IP Phone Management
Any vendor-specific experience with Cisco, Mikrotik, Ubiquiti, Siklu, Ceragon, SIAE would be useful.
Salary Dependent on Experience
Company Pensions Scheme (Auto Enrolment)
Free Home Broadband
20 Days Annual Leave + Bank Holidays