Go Internet | Isle of Wight & Hampshire

Vacancy: Network Support Engineer

Start Date: ASAP

Job Type: Full-time, Permanent

Salary: £25 – £30k, dependent on experience

Please email your CV and covering letter and salary expectation to recruitment@gointernet.co.uk



About the company

Founded in 2010, Go Internet is a fast-growing Internet Service provider. From our Isle of Wight office, we deliver telephone and internet products to a mixture of home and business customers on the Island and across the country. We are on a mission to cut the jargon and deliver an excellent customer experience.

We are passionate about exceeding our customers’ expectations by delivering ‘Beyond Super’ service and we are looking for a pro-active individual with a high level of attention to detail to join the team.

What is on offer

Working from our Newport – Isle of Wight office, you will be responsible for the day-to-day tasks required to operate a small but growing ISP including but not limited to:

  • Configuration of Core and End User devices.

  • Perform network maintenance and system upgrades.

  • Respond proactively to network alarms.

  • Monitor performance to ensure network availability and reliability.

  • Provision new services and provide tech support to our customers.

  • Liaising and maintaining a good relationship with our customers and suppliers.

You must have:

  • In-depth knowledge of network fundamentals, any experience within an ISP or data center environment.

  • CCNA level understanding of network fundamentals (valid qualification is not essential, however suitable experience and knowledge is very important).

  • Excellent written and verbal communication skills with an ability to manage multiple priorities and use own initiative

  • Must have a genuine interest in technology and a willingness to learn

  • A friendly and approachable personality – you will be speaking to our customers

  • A positive “can-do” attitude

  • Ability to self-motivate, keep up-to-date

  • Full clean Driving License

Desireable Skills:

  • Good practical experience of a Linux Server environment, experience with BIND, Radius, Apache, MySQL would be beneficial.

  • Good practical experience with BGP, OSPF, VLAN, MPLS, L2TP, PPPoE

  • Hands-on with monitoring tools such as Nagios, Cacti, Zabbix

  • Experience with wireless networks

  • Experience with SIP, Hosted VoIP and IP Phone Management

  • Any vendor-specific experience with Cisco, Mikrotik, Ubiquiti, Siklu, Ceragon, SIAE would be useful.

Company Benefits

  • Salary Dependent on Experience

  • Company Pensions Scheme (Auto Enrolment)

  • Free Home Broadband

  • 20 Days Annual Leave + Bank Holidays

Make a quick enquiry

Fill-in the form below and a member of our team will get back to you to discuss your requirements.