Go Internet | Isle of Wight & Hampshire

Scheduled maintenance

We currently don’t have any scheduled maintenance, we will update this page as soon as there’s an update. Thank you!

Core Network Maintenence

24/11/2020 00:01 to 06:00

Services Affected: VDSL, EAD/EoFTTC, Fixed 4G, Fixed Wireless Access

We will be carrying out maintenance at our Telehouse North datacentre location overnight. During this time, customers will experience interruption to connectivity services.

Why are we doing this work?

During this we will be upgrading the software that runs on our core routers in preparation for the roll out of IPv6 on our network. We are also adding capacity and resilience to our backbone network in preparation for upgrades to the Isle of Wight fixed wireless access network. We do not expect the services to be down for the whole maintenance window – 6 hours is being allowed for contingency purposes.

If you have any queries, please give our office a call on 01983 770 000 or email support.gointernet.co.uk

Fixed Wireless Access Maintenance

25/11/2020 00:01 to 06:00

Services Affected: Fixed Wireless Access

We will be carrying out maintenance on our Isle of Wight fixed wireless access network overnight. During this time customers will experience interruption to their fixed wireless access connection.

Why are we doing this work?

We recently acquired the Wightfibre Wireless network and we have been working hard behind the scenes to overhaul that network with much needed hardware upgrades. We are now working to upgrade the capacity and add diverse routes to the entire wireless network to improve the reliability of the fixed wireless access service.
We do not expect the services to be down for the whole maintenance window – 6 hours is being allowed for contingency purposes.

If you have any queries, please give our office a call on 01983770000 or email support.gointernet.co.uk

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