VoIP is a method and group of technologies put together to deliver voice communications (or just plain old conversations to you and I) and multimedia sessions (voice, video or data) over Internet Protocol (IP) networks – which basically means the internet. In easy terms this means that your calls are sent via your internet connection and means that you can have as many calls without installing extra lines as you like. You’ll also have a physical VoIP phone which looks like an ordinary telephone or cordless phone, but which is actually a simple software- based softphone or one which can be a purpose- built hardware device

Yes, we have porting agreements with most major UK providers. Porting your existing phone numbers usually takes 1-2 weeks, depending on the number of likes – we do all we can to make the transition as seamless as possible. And most importantly, we keep you updated with our progress, so you know what to expect.

We have blocks of new phone numbers from all over the UK, so we’ll be able to provide you with a number from your own area code.

In short, yes, but there is a benefit of using our connectivity too. The Go Internet EoFTTC is VoIP assured, and by using us for voice and data connectivity, it gives our support a greater level of visibility. 

It varies according to your requirements. We have plans based on the number of hands or the number of concurrent calls. Hosted VoIP starts from as little as £12 per month.

Typically, we like to look over your existing bills to assess what you currently have versus what you need. You would be surprised how much we have been able to save some of our customers with a quick audit and rationalisation of services.